We want to make the process of starting therapy as comfortable and easy as possible. If you have any questions before you make your initial appointment, please contact us. You can also speak directly to Dr. Mazzei before you schedule an appointment at no cost. Just contact us and you will be connected to someone who can assist you.

What can I expect from our initial session?

During your initial session, Dr. Mazzei will explain our policies and ask you some questions about the issues you have been facing. This will provide her with a better understanding of how she may help you. Also, she can answer any questions you have about the therapy process. This session is a good opportunity to gauge how comfortable you feel with her and to identify initial treatment goals.

How do I know if counseling will help me?
Counseling (also referred to as psychotherapy or therapy) with a Health Psychologist can help children, adults, and couples who are struggling with a specific issue, such as a mental health disorder, health problem, emotional disturbance, or relationship conflict. Counseling can provide effective techniques and strategies for dealing with problems. Also, the therapeutic process often promotes insight to facilitate positive life changes. Psychological therapies have the power to create long-lasting changes in your brain and body. This is all done in a confidential and nonjudgmental environment. Research supports the effectiveness of counseling to address a wide range of issues.

What is a Health Psychologist?
A Health Psychologist is a Licensed Clinical Psychologist with a specialization in treating the psychological issues associated with health issues. Health psychologists help individuals engage in healthy behaviors, recover from an illness or cope with a chronic condition. Health Psychologists treat traditional mental health issues, such as anxiety, depression, and addiction, and often incorporate therapies to improve both mental and physical well-being. Health Psychologists work in hospital settings, inpatient facilities, research settings, and in private practice. If you engage in therapy with Dr. Mazzei, she believes in healing the mind and body by relying on evidence-based psychological therapies.

How long and frequent are sessions?
Typically, Dr. Mazzei meets with patients weekly for approximately 45-60 minutes. Depending on your needs, sessions may be more or less frequent. The length of treatment depends on many factors, including the nature and severity of your issues. Dr. Mazzei will discuss her recommendations with you regarding the frequency and length of treatment to ensure that your treatment goals are being met.

Do you offer teletherapy?
Yes, Dr. Mazzei offers confidential and convenient teletherapy for online counseling services. Certain services, such as biofeedback, must be performed in the office, but most other counseling services can be provided through an online platform. Cognitive Behavioral Therapy (CBT), Acceptance and Commitment Therapy (ACT), EMDR, and hypnosis are easily conducted with online counseling. Dr. Mazzei utilizes HIPAA-compliant software so that all your information is secure. Sessions are conducted on GoogleMeet. Additionally, she can electronically share with you any worksheets and documents to facilitate therapy. You may use teletherapy for some sessions and come into the office as well. Most states require that a psychologist is licensed in the state in which the patient resides. Dr. Mazzei is able to see patients located in Arizona, Illinois, Tennessee, and PSYPACT states. Many insurance plans now provide coverage for telepsychology.

What states does Dr. Mazzei practice in? 

Dr. Mazzei can see individuals who live in Arizona, Illinois, Tennessee, and other PSYPACT states. Currently, these states include Alabama, Arkansas, Colorado, Delaware, District of Columbia, Georgia, Idaho, Indiana, Kansas, Kentucky, Maine, Maryland, Minnesota, Missouri, Nebraska, Nevada, New Hampshire, New Jersey, North Carolina, Ohio, Oklahoma, Pennsylvania, Texas, Utah, Virginia, Washington, West Virginia, and Wisconsin. Please note that services provided outside of Arizona or Illinois can be paid with private pay only. Insurance cannot be used to pay for services.

How much will therapy cost?
Dr. Mazzei accepts certain insurance plans and self-pay. Please visit the Rates page for payment options.

What are the benefits of paying directly for my sessions?
As a Health Psychologist with years of clinical experience and training, Dr. Mazzei offers her patients a level of expertise that is commensurate with the fees. Mental health treatment is a financial investment to improve your functioning, relationships, and quality of life. The benefits you receive from psychological treatment should endure after treatment ends. Additionally, private pay sessions allow you the privacy and confidentiality of your treatment. Only when required by law, the content you share with Dr. Mazzei will stay between you both.

Is my treatment confidential?
Federal and state law protects the privacy of what is disclosed during the therapy process. If you use insurance to pay for services, then your mental health diagnosis will be provided to the insurer. This information should be kept confidential; however, some individuals opt to pay out-of-pocket to keep their mental health information private. We can only release confidential information with your permission; however, there are some exceptions, which will be addressed when you start therapy.